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Based in Preston, Lancashire UK, Battlefield Models believes that pro-active communication is essential for our on-going customer relationship. Therefore if you have any queries please e-mail us in the message box below which will send your message directly to our email address info@battlefieldmodels.com and we will reply to you within 24 hours. We believe that using e-mail will allow us to properly answer any of your queries fully.


If you wish to contact our customer services then please call us on 0843 289 7375.
You will have the option, if you wish, to leave a voicemail message at any time. Please ensure you leave a clear contact number or e-mail address for reply. Note that we may reply to you at anytime up till 7:00pm, unless requested not to on the voicemail. 1.

 
Please also feel free to use our e-mail address to feedback to us any positive comments or points that we can develop on in providing you the best service you deserve. Essential feedback for us also includes opinions on products or items you would like to see us stock.

If you just want to keep updated, be sociable or ask a question then why not
  It doesn't cost to join us there, simply 'like' the page.
 
If for what-ever reason you require to return an item then please also contact us first in the message box below or at sales@battlefieldmodels.com and whether it is due to damage in delivery or you merely wish to return the item. (Please also see postage and packing link for info on returns).


Can we get you what you want?

As we have taken a very pro-active approach to gaining contacts with manufacturers and distributors we should be able to get you most model kits or figures, also with discount. Please just contact us below or direct at sales@battlefieldmodels.com and we will search our lists to meet your needs and come back with a non-obligated price. We rather you ask and then say no than not ask at all, so please don't feel obliged to buy just because you've asked.

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1. UK calls are charged at 4.2p (+VAT) per minute from residential BT landlines and can cost more when made from mobile phones. Non UK callers should be aware that they are calling the UK when phoning the customer swervices number.

Please note we use the message box above as opposed to a click link as we were getting spammed for watches, medications, seo checks....you name it.